A community interest company for [Town or city] and the North East

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Privacy notice

How we collect, use and protect your personal information.

This is a starting template. [Have it reviewed and approved by the board before publishing, and update it if you add new forms, newsletters or analytics.] Last updated: [date].

Who we are

Centre for Diversity, Community & Enterprise CIC ("CDCE", "we", "us") is the data controller for personal information collected through this website and our activities. Company number [company number]. Registered office: [registered office address]. ICO registration number: [ICO registration number].

You can contact us about data protection at hello@cdce.org.uk.

Information we collect

  • Enquiries: your name, email address and any details you include when you contact us through our website, by email or by phone.
  • Tenants and room hire: contact and billing details needed to provide space and services.
  • Programme participants: information needed to provide support, which may include information about your circumstances. Where we collect sensitive information we will explain why and ask for your consent where required.
  • Volunteers and partners: contact details and information needed to manage the relationship.

How we use it and our lawful basis

We use your information to respond to enquiries, provide our services, manage tenancies and bookings, run programmes, meet our legal obligations and report on our impact (using anonymised information wherever possible). Our lawful bases under UK GDPR are consent, contract, legal obligation and legitimate interests, depending on the activity.

Website forms

Messages sent through our contact form are processed by [form provider, e.g. Formspree] on our behalf and delivered to our email inbox. We do not use your details for marketing unless you have asked us to.

Cookies and analytics

This website does not use cookies or tracking technologies. Fonts are hosted on our own website, so no information is sent to third parties when you browse. [Update this section if you add analytics, maps or video embeds.]

Sharing your information

We do not sell your information. We share it only with trusted service providers who help us run CDCE (such as IT, email and finance providers), with funders in anonymised form, or where the law requires it, for example to protect someone from harm.

How long we keep it

We keep personal information only as long as we need it. [Add retention periods, e.g. enquiries for 2 years, financial records for 6 years.]

Your rights

You have the right to access, correct or delete your information, to object to or restrict how we use it, to data portability, and to withdraw consent at any time. To make a request, email hello@cdce.org.uk.

If you are unhappy with how we have handled your information, please tell us. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.